Data Deletion Instructions

Last updated: 16 September 2026

You can ask Crackers Billing Software to delete your account and all personal data we hold about you at any time. This applies to data you entered in the app and to any data we received through WhatsApp (for example your phone number and messages exchanged with a business using our service).

How to request deletion

1. Email crackersbillingsoftware@gmail.com from the mobile number or email linked to your account, with the subject line “Delete my data”.
2. Mention your username (for business accounts) or the WhatsApp number you contacted us from.
3. We will confirm your identity and delete the data within 30 days, then email you a confirmation.

What gets deleted

• Your account: username, mobile number and password.
• Business data you entered: profile, products, price lists, invoices, purchases, payments, ledgers and reports.
• WhatsApp data: your phone number, profile name and message history stored by us.

We may retain invoice and payment records for as long as Indian tax law requires. Such records are kept only for legal compliance and are not used for any other purpose.

Deleting only WhatsApp data

If you are a customer of a business using our service and only want us to stop storing your WhatsApp conversations, reply STOP to the business on WhatsApp or write to crackersbillingsoftware@gmail.com. You will no longer receive messages and your stored messages will be removed.

See our Privacy Policy for details on what we collect and why.